Privacy Policy
NARVADO Group of Companies Inc.
Effective Date:
1. Introduction
NARVADO Group of Companies Inc. ("NARVADO Group", "we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
This policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
2. Data We Collect
We may collect the following categories of personal data:
- Contact information: name, email address, company name, and phone number provided through our contact form or direct correspondence.
- Inquiry details: the nature of your inquiry, including the area of service you are interested in.
- Technical data: IP address, browser type, operating system, and pages visited, collected automatically through standard server logs and analytics tools.
- Communications: records of correspondence between you and NARVADO Group.
3. Purpose of Processing
We process your personal data for the following purposes:
- To respond to your inquiries and provide the information or services you have requested.
- To assess potential business engagements and partnerships.
- To comply with legal and regulatory obligations.
- To improve our website and services through aggregated analytics.
- To send relevant updates or communications where you have provided consent or where we have a legitimate interest.
4. Legal Basis for Processing
We process your personal data on the following legal bases under the DPA:
- Consent: where you have given clear consent for us to process your data for a specific purpose.
- Contractual necessity: where processing is necessary to fulfill a contract with you or to take steps at your request prior to entering a contract.
- Legitimate interests: where processing is necessary for our legitimate business interests, provided these are not overridden by your rights and interests.
- Legal obligation: where processing is necessary to comply with a legal obligation.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to third parties. We may share your data with:
- Member companies within the NARVADO Group where necessary to fulfill your inquiry or service request.
- Service providers and processors who assist us in operating our website and conducting our business, subject to confidentiality obligations and data processing agreements.
- Regulatory authorities where required by law, court order, or government regulation.
Any third-party processors engaged by NARVADO Group are required to implement appropriate technical and organizational measures to protect your personal data.
6. Your Rights as a Data Subject
Under the Data Privacy Act of 2012, you have the following rights:
- Right to be informed: to know how your personal data is being processed.
- Right to access: to obtain a copy of your personal data held by us.
- Right to rectification: to correct inaccurate or incomplete personal data.
- Right to erasure or blocking: to request the deletion or suspension of your personal data under certain circumstances.
- Right to object: to object to the processing of your personal data, including for direct marketing purposes.
- Right to data portability: to receive your personal data in a structured, commonly used format.
- Right to lodge a complaint: to file a complaint with the National Privacy Commission if you believe your rights have been violated.
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 10.
7. Security Measures
NARVADO Group implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using industry-standard TLS/SSL protocols.
- Access controls limiting data access to authorized personnel only.
- Regular review of our data collection, storage, and processing practices.
- Staff training on data privacy obligations and best practices.
While we take all reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The criteria used to determine retention periods include:
- The duration of our business relationship with you.
- Legal obligations requiring us to retain data for a minimum period.
- Applicable statutes of limitation for potential legal claims.
When personal data is no longer required, we will securely delete or anonymize it in accordance with our data disposal procedures.
10. Data Protection Officer
NARVADO Group has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection laws.
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact our DPO:
Data Protection Officer
NARVADO Group of Companies Inc.
Metro Manila, Philippines
Email: [email protected]
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines at www.privacy.gov.ph.
This Privacy Policy was last updated on . We reserve the right to update this policy from time to time. Any changes will be posted on this page with an updated effective date.